Device Guides

Samsung Galaxy A5 (2017)

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How to

Set up your mobile phone for Exchange email

You can set up your mobile phone to send and receive email from your Exchange email account. Before you can set up your mobile phone for Exchange email, you need to set up your mobile phone for internet.


List view

Find "Accounts"

Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Cloud and accounts.
Tap Accounts.

Create new email account

Tap Add account.
Tap Microsoft Exchange ActiveSync.

Enter email address

Tap Email address and key in your email address.

Enter password

Tap Password and key in the password for your email account.
Tap SIGN IN.

Enter domain and username

Tap the field below "Domain\username" and key in the domain and username separated by a "\".

Enter server address

Tap the field below "Exchange server" and key in the server address.

Turn SSL encryption on or off

Tap Use secure connection (SSL) to turn the function on or off.
Tap Use client certificate to turn the function on or off.
If you turn on the function, tap CLIENT CERTIFICATE and follow the instructions on the screen to install the required certificate.
Tap SIGN IN.

Return to the home screen

Tap the Home key to return to the home screen.

Find "Email"

Tap Apps.
Tap Samsung.
Tap Email.

Turn on email synchronisation

Tap the menu icon.
Tap Settings.
Tap the required account.
Tap the indicator next to "Sync account" to turn on the function.

Enter account name

Tap Account name and key in the required name.
Tap OK.

Select settings for retrieval of new email

Tap Sync schedule.
Tap Set sync schedule.
Tap the required setting.

Select data types for synchronisation

Tap the indicator next to the required data types to turn the function on or off.

Return to the home screen

Tap the Home key to return to the home screen.
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