Device Guides

Samsung Galaxy A3

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the correct message centre number.

Step 1 of 7

1. Tap Messages.

Step 2 of 7

2. Tap the menu icon.

Step 3 of 7

3. Tap Settings.

Step 4 of 7

4. Tap Text messages.

Step 5 of 7

5. Tap Message centre.

Step 6 of 7

6. Key in +61411990001 and tap OK.

Step 7 of 7

7. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

The message centre number is incorrect

Solution:

Enter the correct message centre number.

1. Find "Text messages"

Tap Messages.

Tap the menu icon.

Tap Settings.

Tap Text messages.

2. Save the message centre number

Tap Message centre.

Key in +61411990001 and tap OK.

3. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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