Device Guides

Samsung Galaxy A3

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I can't send and receive email

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Write an email correctly.

Possible cause 2:

The email is written incorrectly

Solution:

Write an email correctly.

1. Find "Email"
Tap Apps.
Tap Email.
2. Select email account
Slide your finger right on the display.
Tap Inbox below the required email account.
3. Create new email
Tap the new email icon.
4. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
5. Enter subject
Tap Subject and key in a subject.
6. Write the text
Tap the text input field.
Write the text for your email.
7. Attach file
Tap the attachment icon.
Tap My Files.
Go to the required folder.
Tap the box next to the required file.
Tap Done.
8. Send the email
Tap the send icon when you've finished your email.
9. Return to the home screen
Tap the Home key to return to the home screen.

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