Device Guides

Samsung Galaxy A3

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The GPS navigation application isn't used correctly.: Use the GPS navigation application correctly.

List view

1. 1. Find "Maps"

Tap Apps.
Tap Maps.

2. 2. Use Google Maps

The following steps describe how you:
Find a destination
Use zoom
Save a destination as a favourite
Plan a route to a destination
Start GPS navigation
Exit GPS navigation
Samsung Galaxy A3

3. 3. Find destination

Tap Google.
Key in the required destination.
Results matching what you key in are displayed.
Tap the required destination.

4. 4. Use zoom

Drag two fingers together or apart to zoom in or out.
Samsung Galaxy A3

5. 5. Save favourite destination

Tap the destination at the bottom of the display.
Tap the star until the destination has been saved as a favourite.

6. 6. Plan route to destination

Tap the travel information icon.
Tap the required mode of transportation.
Tap the required route.

7. 7. Start GPS navigation

Tap the start navigation icon.
The navigation window with information about your route is displayed.
The travel information at the bottom of the display shows your estimated time of arrival and distance to destination.
Follow the verbal instructions or the instructions on the display to go to the selected destination.

8. 8. Exit GPS navigation

Tap the Return key the necessary number of times to exit GPS navigation.

9. 9. Return to the home screen

Tap the Home key to return to the home screen.
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