Device Guides
I can't receive any calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your mobile phone isn't responding: Restart your mobile phone.
List view
1. 1. Restart your mobile phone
Turn off your mobile phone.
Wait for 10 -15 seconds.
Turn on your mobile phone.
Wait for 10 -15 seconds.
Turn on your mobile phone.