Device Guides

Samsung Galaxy A3

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

End all active applications.

Step 1 of 6

1. Tap the Application key.

Step 2 of 6

2. Tap the active applications icon.

Step 3 of 6

3. To end one application:Tap End next to the required application.

Step 4 of 6

4. To end all applications:Tap End all.

Step 5 of 6

5. Tap OK.

Step 6 of 6

6. Tap the Home key to return to the home screen.

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Possible cause 4:

You have running applications

Solution:

End all active applications.

1. End active applications

Tap the Application key.

Tap the active applications icon.

To end one application:
Tap End next to the required application.

To end all applications:
Tap End all.

Tap OK.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

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