Device Guides
I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
There's an error in the operating system on your mobile phone: Restart your mobile phone.
List view
1. Restart your mobile phone
At the same time, tap On/Off and the lower part of the Volume key and keep them both tapped until your mobile phone restarts.