Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Unused apps take up too much memory: Uninstall apps.

List view

1. Find "Play Store"

Slide your finger upwards on the screen.
Tap Play Store.

2. Uninstall apps

Tap the profile icon.
Tap Manage apps and device.
Tap Manage.
Tap the required app.
Tap Uninstall.
Tap Uninstall.

3. Return to the home screen

Tap the Home key to return to the home screen.
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