Device Guides
How to
Restore factory default settings
If your internet connection is slow or doesn't work as it usually does, it may help to restore the factory default settings. Please note: all settings in your modem are deleted during this process.
List view
Restore factory default settings
Turn the back of your modem towards you.
Tap and hold the Factory reset button for about 7 seconds using a sharp-pointed object (such as a paper clip). Wait while your modem restores the factory default settings.