Device Guides


I can't use my modem as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

The modem settings are wrong: Restore factory default settings.

List view

1. Find "Maintenance"

Click Modem Settings.
Click Maintenance.

2. Back up existing settings

Click Backup & Restore.
Click Backup Configuration to save the backup.

3. Restore factory default settings

Click Resets.
Click Reset.
Click Yes and wait while your modem restores the factory default settings.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks