Device Guides


I can't use my modem as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The modem settings are wrong: Restore factory default settings.

List view

1. Find "Maintenance"

Click Modem Settings.
Click Maintenance.

2. Back up existing settings

Click Backup & Restore.
Click Backup Configuration to save the backup.

3. Restore factory default settings

Click Resets.
Click Reset.
Click Yes and wait while your modem restores the factory default settings.
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