Device Guides
I can't use my modem as a Wi-Fi Hotspot
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The modem settings are wrong: Restore factory default settings.
List view
1. Find "Maintenance"
Click Modem Settings.
Click Maintenance.
2. Back up existing settings
Click Backup & Restore.
Click Backup Configuration to save the backup.
3. Restore factory default settings
Click Resets.
Click Reset.
Click Yes and wait while your modem restores the factory default settings.