Device Guides


I can't use my modem as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Change Wi-Fi Hotspot channel.

Possible cause 1:

The wireless connection to the modem Wi-Fi Hotspot is unstable

Solution:

Change Wi-Fi Hotspot channel.

Change Wi-Fi Hotspot channel
Click Advanced Settings.
Click Wireless.
Click the drop down list next to "Channel".
Click the required channel.
Click Apply/Save. You can now establish a connection to your Wi-Fi Hotspot using the new channel.

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