Device Guides


Your router can't find a network

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

OPTUS Ultra WiFi 5G Modem
OPTUS Ultra WiFi 5G Modem

We found 3 possible causes:

  1. Your SIM is faulty
  2. Wrong or missing SIM
  3. Not sufficient network coverage
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