Device Guides

OPTUS Ultra Wi-Fi Gen 2

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Windows 10

Mac OS Monterey

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The wireless connection to the modem Wi-Fi Hotspot is unstable: Change Wi-Fi Hotspot channel.

List view

Click My Wi-Fi.

Click the drop down list next to "Channel Selection".

Click the required channel.

Click Apply. You can now establish a connection to your Wi-Fi Hotspot using the new channel.

Step 1 of 4

Click My Wi-Fi.

Step 2 of 4

Click the drop down list next to "Channel Selection".

Step 3 of 4

Click the required channel.

Step 4 of 4

Click Apply. You can now establish a connection to your Wi-Fi Hotspot using the new channel.

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