Device Guides

I can't establish a wireless connection to my router

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Wrong password on your computer: If you've forgotten your password, you can establish a connection using your new password.

List view

1. 1. Connect router

Connect your router to your computer's USB port.
OPTUS E8372 4G USB WiFi Modem/Mavericks

2. 2. Establish connection to Wi-Fi Hotspot

Do the following in Mac OS X:
Click the Wi-Fi icon.
Click the name of your Wi-Fi Hotspot.
You can see the name and password for your Wi-Fi hotspot under the cover.
Key in the password for your Wi-Fi Hotspot and click Join.
A connection to your Wi-Fi Hotspot is established.

3. 3. Establish a connection to the router web interface

Open a browser.
Key in in the address bar and tap Enter.
Highlight the field below "User name" and key in admin
Highlight the field below "Password" and key in admin
Click Log In.
If you're asked to key in your PIN:
Highlight the field next to "PIN code" and key in your PIN (default is 0000).
Click Apply.

4. 4. Establish a connection to the internet

Click DATA until the connection has been established.
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