Device Guides
I can't establish a wireless connection to my router
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Your Wi-Fi Hotspot has a name identical to another Wi-Fi Hotspot: Change the name of your Wi-Fi Hotspot.
List view
1. 1. Turn on your router
Tap and hold On/Off.
2. 2. Establish connection to Wi-Fi Hotspot
Do the following in Mac OS X:
Click the Wi-Fi icon.
Click the Wi-Fi icon.
You can see the name and password for your Wi-Fi Hotspot by tapping the WPS key twice in quick succession.
Click the name of your Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and click OK.
A connection to your Wi-Fi Hotspot is established.
A connection to your Wi-Fi Hotspot is established.
3. 3. Establish a connection to the router web interface
Open a browser.
Key in 192.168.1.1 in the address bar and tap Enter.
Key in 192.168.1.1 in the address bar and tap Enter.
If you're asked to key in your PIN:
Highlight the field next to "PIN code" and key in your PIN.
Highlight the field next to "PIN code" and key in your PIN.
Click Apply.
Click Log In.
Highlight the field below "Password" and key in admin
Click Log In.
4. 4. Find "WLAN Basic Settings"
Click Settings.
Click WLAN.
Click WLAN Basic Settings.
5. 5. Enter Wi-Fi Hotspot name
Highlight the field next to "Name SSID" and key in the required name for your Wi-Fi Hotspot.
6. 6. Enter Wi-Fi Hotspot password
Highlight the field next to "WPA-pre-shared key" and key in the required password for your Wi-Fi Hotspot.
7. 7. Save and exit
Click Apply.
Click Log Out.