Device Guides


I can't establish a wireless connection to my router

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Optus E589 4G Mini WiFi Modem / Snow Leopard
Optus E589 4G Mini WiFi Modem / Snow Leopard

We found 3 possible causes:

  1. Your Wi-Fi Hotspot has a name identical to another Wi-Fi Hotspot
  2. Wrong password on your computer
  3. Wireless connections have been turned off on your computer
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