Device Guides

OPTUS E5776 WiFi Modem

Change device

Windows Vista

Windows 7

Lion

Snow Leopard

Change device

Buy now

Search in OPTUS E5776 WiFi Modem

I've established a connection to the router but I can't browse the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

Wrong APN: Key in the correct APN.

List view

1. 1. Turn on your router

Tap and hold On/Off.

2. 2. Establish connection to Wi-Fi Hotspot

Do the following in Mac OS X:
Click the Wi-Fi icon.

Click the name of your Wi-Fi Hotspot.

You can see the name and password for your Wi-Fi Hotspot by tapping the WPS key twice in quick succession.

Key in the password for your Wi-Fi Hotspot and click OK.
A connection to your Wi-Fi Hotspot is established.

3. 3. Establish a connection to the router web interface

Open a browser.
Key in 192.168.1.1 in the address bar and tap Enter.

If you're asked to key in your PIN:
Highlight the field next to "PIN code" and key in your PIN (default is 0000).

Click Apply.

Click Log In.

Highlight the field below "User name" and key in admin

Highlight the field below "Password" and key in admin

Click Log In.

4. 4. Find "Profile Management"

Click Connection Settings.

Click Profile Management.

5. 5. Create new data connection

Click New Profile.

6. 6. Enter data connection name

Highlight the field next to "Profile name" and key in Optus Yes Internet

7. 7. Enter APN

Highlight the field next to "APN".
If you're an Optus Business customer:
Key in yesbusiness
If you're an Optus Connect customer:
Key in connect
If you're an Optus Connectcap customer:
Key in connectcap
If you're an Optus Connectme customer:
Key in connectme
If you're an Optus Prepaid customer:
Key in preconnect

8. 8. Save data connection

Click Save.

9. 9. Exit

Click Log Out.

Click OK to confirm.

Step 1 of 20

Tap and hold On/Off.

Step 2 of 20

Do the following in Mac OS X:Click the Wi-Fi icon.

Step 3 of 20

Click the name of your Wi-Fi Hotspot.

Step 4 of 20

You can see the name and password for your Wi-Fi Hotspot by tapping the WPS key twice in quick succession.

Step 5 of 20

Key in the password for your Wi-Fi Hotspot and click OK.A connection to your Wi-Fi Hotspot is established.

Step 6 of 20

Open a browser.Key in 192.168.1.1 in the address bar and tap Enter.

Step 7 of 20

If you're asked to key in your PIN:Highlight the field next to "PIN code" and key in your PIN (default is 0000).

Step 8 of 20

Click Apply.

Step 9 of 20

Click Log In.

Step 10 of 20

Highlight the field below "User name" and key in admin

Step 11 of 20

Highlight the field below "Password" and key in admin

Step 12 of 20

Click Log In.

Step 13 of 20

Click Connection Settings.

Step 14 of 20

Click Profile Management.

Step 15 of 20

Click New Profile.

Step 16 of 20

Highlight the field next to "Profile name" and key in Optus Yes Internet

Step 17 of 20

Highlight the field next to "APN".If you're an Optus Business customer:Key in yesbusiness If you're an Optus Connect customer:Key in connect If you're an Optus Connectcap customer:Key in connectcap If you're an Optus Connectme customer:Key in connectme If you're an Optus Prepaid customer:Key in preconnect

Step 18 of 20

Click Save.

Step 19 of 20

Click Log Out.

Step 20 of 20

Click OK to confirm.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks