Device Guides

No connection to your router

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Charge the battery.

Possible cause 1:

The battery is flat


Charge the battery.

1. Connect the charger to your router
Connect the charger to the socket at the bottom of the router and to a power point.
2. End charging
When the battery is fully charged, you can remove the charger from the power point and your router.

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