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Optus E5331 WiFi Modem

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I've established a connection to the router but I can't browse the internet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Key in your PIN.

Step 1 of 16

1. Tap and hold On/Off.

Step 2 of 16

2. Do the following in Windows:Click the Windows icon.

Step 3 of 16

3. Click Connect To.

Step 4 of 16

4. If required, click the refresh icon.

Step 5 of 16

5. You can see the name and password for your Wi-Fi hotspot on the inside of the back cover.

Step 6 of 16

6. Highlight the name of your Wi-Fi Hotspot and click Connect.

Step 7 of 16

7. Key in the password for your Wi-Fi Hotspot and click Connect.

Step 8 of 16

8. Click Close.A connection to your Wi-Fi Hotspot is established.

Step 9 of 16

9. Open a browser.Key in 192.168.1.1 in the address bar and tap Enter.

Step 10 of 16

10. If you're asked to key in your PIN:Highlight the field next to "PIN code" and key in your PIN (default is 0000).

Step 11 of 16

11. Click Apply.

Step 12 of 16

12. Click Log In.

Step 13 of 16

13. Highlight the field below "User name" and key in admin

Step 14 of 16

14. Highlight the field below "Password" and key in admin

Step 15 of 16

15. Click Log In.

Step 16 of 16

16. Click CONNECT.A connection to the internet is established.

Did this solution solve the problem? Yes No

Possible cause 5:

You haven't keyed in your PIN

Solution:

Key in your PIN.

1. Turn on your router

Tap and hold On/Off.

2. Establish connection to Wi-Fi Hotspot

Do the following in Windows:
Click the Windows icon.

Click Connect To.

If required, click the refresh icon.

You can see the name and password for your Wi-Fi hotspot on the inside of the back cover.

Highlight the name of your Wi-Fi Hotspot and click Connect.

Key in the password for your Wi-Fi Hotspot and click Connect.

Click Close.
A connection to your Wi-Fi Hotspot is established.

3. Establish a connection to the router web interface

Open a browser.
Key in 192.168.1.1 in the address bar and tap Enter.

If you're asked to key in your PIN:
Highlight the field next to "PIN code" and key in your PIN (default is 0000).

Click Apply.

Click Log In.

Highlight the field below "User name" and key in admin

Highlight the field below "Password" and key in admin

Click Log In.

4. Establish a connection to the internet

Click CONNECT.
A connection to the internet is established.

Did this solution solve the problem?

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