Device Guides

Search in Optus E3276 V2 USB Modem
A network is found but I can't establish a connection to the internet
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Key in the correct APN.
1. Click Tools.
2. Click Options....
3. Click Profile Management.
4. Click New.
5. Highlight the field below "Profile Name" and key in a name for the data connection.
6. Highlight the field next to "APN".If you're an Optus Business customer:Key in yesbusinessIf you're an Optus Connect customer:Key in connectIf you're an Optus Connectcap customer:Key in connectcapIf you're an Optus Connectme customer:Key in connectmeIf you're an Optus Prepaid customer:Key in preconnect
7. Click Save to save the data connection.
8. Click Default to activate the data connection.
9. Click OK to close the window.
Possible cause 2:
Wrong APN
Solution:
Key in the correct APN.
If you're an Optus Business customer:
Key in yesbusiness
If you're an Optus Connect customer:
Key in connect
If you're an Optus Connectcap customer:
Key in connectcap
If you're an Optus Connectme customer:
Key in connectme
If you're an Optus Prepaid customer:
Key in preconnect