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Optus E3276 V2 USB Modem

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Search in Optus E3276 V2 USB Modem

A network is found but I can't establish a connection to the internet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Key in the correct APN.

Step 1 of 9

1. Click Tools.

Step 2 of 9

2. Click Options....

Step 3 of 9

3. Click Profile Management.

Step 4 of 9

4. Click New.

Step 5 of 9

5. Highlight the field below "Profile Name" and key in a name for the data connection.

Step 6 of 9

6. Highlight the field next to "APN".If you're an Optus Business customer:Key in yesbusinessIf you're an Optus Connect customer:Key in connectIf you're an Optus Connectcap customer:Key in connectcapIf you're an Optus Connectme customer:Key in connectmeIf you're an Optus Prepaid customer:Key in preconnect

Step 7 of 9

7. Click Save to save the data connection.

Step 8 of 9

8. Click Default to activate the data connection.

Step 9 of 9

9. Click OK to close the window.

Did this solution solve the problem? Yes No

Possible cause 2:

Wrong APN

Solution:

Key in the correct APN.

1. Find "Profile Management"

Click Tools.

Click Options....

Click Profile Management.

2. Create new data connection

Click New.

3. Enter data connection name

Highlight the field below "Profile Name" and key in a name for the data connection.

4. Enter APN

Highlight the field next to "APN".
If you're an Optus Business customer:
Key in yesbusiness
If you're an Optus Connect customer:
Key in connect
If you're an Optus Connectcap customer:
Key in connectcap
If you're an Optus Connectme customer:
Key in connectme
If you're an Optus Prepaid customer:
Key in preconnect

5. Save and activate data connection

Click Save to save the data connection.

Click Default to activate the data connection.

6. Exit

Click OK to close the window.

Did this solution solve the problem?

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