Device Guides

I've established a connection to the internet but I can't browse the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Optus E3276 V2 USB Modem/Lion
Optus E3276 V2 USB Modem/Lion

We found 3 possible causes:

  1. A firewall or an anti-virus program is blocking browser access to the internet
  2. Wrong DNS server
  3. Wrong security or network settings in the browser
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