Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's an error at the receiving end: Send an SMS to another number to check if the error is at the receiving end.

List view

1. 1. Find "the new SMS icon"

Click SMS.
Click the new SMS icon.

2. 2. Add recipient

Highlight the field next to "Send To..." and key in the required number.

3. 3. Write the SMS

Highlight the text input field and write the SMS.

4. 4. Send the SMS

Click Send.
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