Device Guides


The modem application can't find a network

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


If your SIM is faulty, the modem application will tell you that your SIM isn't accepted. Contact your nearest Optus dealer to get a new SIM.

Possible cause 2:

Your SIM is faulty

Solution:

If your SIM is faulty, the modem application will tell you that your SIM isn't accepted. Contact your nearest Optus dealer to get a new SIM.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks