Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Send an SMS to another number to check if the error is at the receiving end.

Possible cause 1:

There's an error at the receiving end

Solution:

Send an SMS to another number to check if the error is at the receiving end.

1. Find "SMS"
Click SMS.
2. Create new message
Click the new message icon.
3. Add recipient
Highlight the field next to "Send To..." and key in the required number.
4. Write the SMS
Highlight the text input field and write the SMS.
5. Send the SMS
Click Send.

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