Device Guides


The modem application can't find a network

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Key in your PUK. If you don't know the PUK, it can be obtained here: Optus My Account.

Possible cause 3:

You're asked to key in your PUK

Solution:

Key in your PUK.
If you don't know the PUK, it can be obtained here: Optus My Account.

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