Device Guides

I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Restart your mobile phone.

Possible cause 1:

Sending of text messages isn't activated on your service


Restart your mobile phone.

Restart your mobile phone
Tap and hold the Bottom volume key.
At the same time, tap and hold On/Off until your mobile phone is restarted.

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