Device Guides
OPPO Find X2 Pro
Search in OPPO Find X2 Pro
I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
Your mobile phone hasn't been correctly set up for IMAP email: Set up your mobile phone for IMAP email.
1. Find "Users & Accounts"
2. Create new email account
3. Select server type
4. Enter email address
5. Enter password
6. Enter sender name
7. Turn email notifications on or off
8. Enter account name
9. Select setting for retrieval of new email
10. Enter username
11. Enter incoming server
12. Turn off encryption of incoming email
13. Enter incoming port number
14. Enter outgoing server
15. Turn off encryption of outgoing email
16. Enter outgoing port number
17. Return to the home screen
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Users & Accounts.
Tap Add Account.
Tap IMAP/POP3.
Tap the field below "Email Account" and key in your email address.
Tap Account Password and key in the password for your email account.
Tap Sign In.
Tap Sender Name and key in the required sender name.
Tap OK.
Tap Done.
Slide your finger right starting form the left side of the screen.
Tap Settings.
Tap Notifications.
Tap the indicator next to "Allow Notifications" to turn the function on or off.
Tap the Return key.
Tap the required account.
Tap Account and key in the required name.
Tap OK.
Tap Sync Frequency.
Tap the required setting.
Tap Manual Setup.
Tap Advanced Settings.
Tap Username and key in the username for your email account.
Tap Incoming Server and key in the name your email provider's incoming server. If Optus is your email provider, key in mail.optusnet.com.au as your incoming server.
Tap Security Type.
Tap None.
Tap Port and key in 143.
Tap Outgoing Server and key in smtp.optusnet.com.au.
Tap Security Type.
Tap None.
Tap Port and key in 25.
Tap Sign In.
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?