Device Guides
OPPO Find X2 Pro
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No message tone is heard on incoming messages
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The message tone has been turned off: Turn on the message tone.
List view
1. Find "Notification Management"
Tap the message icon.
Tap the menu icon.
Tap Settings.
Tap Notification Management.
2. Turn on notifications
Tap the indicator next to "Allow Notifications" to turn on the function.
3. Select message tone
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Sound & Vibration.
Tap Message Tone.
Tap the different message tones to hear them.
Once you've found a message tone you like, tap the Return key.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 12
Tap the message icon.
Step 2 of 12
Tap the menu icon.
Step 3 of 12
Tap Settings.
Step 4 of 12
Tap Notification Management.
Step 5 of 12
Tap the indicator next to "Allow Notifications" to turn on the function.
Step 6 of 12
Slide two fingers downwards starting from the top the screen.
Step 7 of 12
Tap the settings icon.
Step 8 of 12
Tap Sound & Vibration.
Step 9 of 12
Tap Message Tone.
Step 10 of 12
Tap the different message tones to hear them.
Step 11 of 12
Once you've found a message tone you like, tap the Return key.
Step 12 of 12
Tap the Home key to return to the home screen.
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