Device Guides
My mobile phone's memory is full
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Temporary data takes up too much memory: Delete temporary data
List view
1. Find "App Management"
Slide two fingers downwards starting from the top the screen.
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Tap the settings icon.
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Tap App Management.
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2. Delete temporary data
Tap App List.
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Tap the required app.
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Tap Storage Usage.
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Tap Clear Cache.
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3. Return to the home screen
Tap the Home key to return to the home screen.
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