Device Guides

How to

Set up your mobile phone for IMAP email

You can set up your mobile phone to send and receive email from your email accounts. Using IMAP, your email are kept on the server and are synchronised between all of your devices. It is therefore possible to access your email from different devices. Before you can set up your mobile phone for IMAP email, you need to set up your mobile phone for internet.

List view

Find "Users & Accounts"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Users & Accounts.

Create new email account

Tap Add Account.

Select server type


Enter email address

Tap the field below "Email Account" and key in your email address.

Enter password

Tap Account Password and key in the password for your email account.
Tap Sign In.

Enter sender name

Tap Sender Name and key in the required sender name.
Tap OK.
Tap Done.

Turn email notifications on or off

Slide your finger right starting form the left side of the screen.
Tap Settings.
Tap Notifications.
Tap the indicator next to "Allow Notifications" to turn the function on or off.
Tap the Return key.

Enter account name

Tap the required account.
Tap Account and key in the required name.
Tap OK.

Select setting for retrieval of new email

Tap Sync Frequency.
Tap the required setting.

Enter username

Tap Manual Setup.
Tap Advanced Settings.
Tap Username and key in the username for your email account.

Enter incoming server

Tap Incoming Server and key in the name your email provider's incoming server. If Optus is your email provider, key in as your incoming server.

Turn off encryption of incoming email

Tap Security Type.
Tap None.

Enter incoming port number

Tap Port and key in 143.

Enter outgoing server

Tap Outgoing Server and key in

Turn off encryption of outgoing email

Tap Security Type.
Tap None.

Enter outgoing port number

Tap Port and key in 25.
Tap Sign In.

Return to the home screen

Tap the Home key to return to the home screen.
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