Device Guides

How to

Restore factory default settings

If your mobile phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All configurations you've made on your mobile phone are deleted.

List view

Find "Erase all data (factory reset)"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Additional Settings.
Tap Back Up and Reset.
Tap Erase all data (factory reset).

Restore factory default settings

Tap Erase All Data.
Tap Erase Data.
Tap Erase Data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your mobile phone and prepare it for use.
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks