Device Guides


I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on mobile data.

Possible cause 3:

Mobile data is turned off

Solution:

Turn on mobile data.

Find "Mobile networks"
Tap Settings.
Tap Mobile networks.
Turn mobile data on or off
Tap the indicator next to "Mobile data" to turn the function on or off.
Return to the home screen
Tap the Home key to return to the home screen.

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