Device Guides

My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off mobile data usage for applications.

Possible cause 1:

Mobile data usage for applications is turned on


Turn off mobile data usage for applications.

Find "Mobile networks"
Tap Settings.
Tap Mobile networks.
Turn mobile data on or off
Tap the indicator next to "Mobile data" to turn the function on or off.
Return to the home screen
Tap the Home key to return to the home screen.

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