Device Guides

I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on data roaming.

Possible cause 2:

Data roaming is turned off


Turn on data roaming.

Find "Mobile networks"
Tap Settings.
Tap Mobile networks.
Turn data roaming on or off
Tap the indicator next to "Data roaming".
If you turn on the function, tap On.
Return to the home screen
Tap the Home key to return to the home screen.

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