Device Guides


I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your mobile phone hasn't been correctly set up for MMS: Set up your mobile phone for MMS.

List view

1. Find "Access point names"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Mobile network.
Tap the name of your SIM.
Tap Access point names.

2. Create new data connection

Tap the new data connection icon.
Tap the field below "Name" and key in Optus MMS.
Optus MMS

3. Enter APN

Tap the field below "APN" and key in mms.
mms

4. Enter MMS server

Tap the field below "MMSC" and key in http://mmsc.optus.com.au:8002/.
http://mmsc.optus.com.au:8002/

5. Enter IP address

Tap the field below "MMS proxy" and key in 61.88.190.10.
61.88.190.10

6. Enter port number

Tap the field below "MMS port" and key in 8070.
8070

7. Enter country code

Tap the field below "MCC" and key in 505.
505

8. Enter network code

Tap the field below "MNC" and key in 02.
02

9. Select authentication type

Tap Authentication type.
Tap PAP.

10. Enter APN type

Tap the field below "APN type" and key in mms.
mms

11. Save data connection

Tap the save icon.

12. Return to the home screen

Tap the Home key to return to the home screen.
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