Device Guides
I can't receive messages on my voicemail
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Incoming calls aren't diverted to your voicemail: Divert calls to your voicemail.
List view
1. Find "Call forwarding"
Tap the call icon.
Tap the menu icon.
Tap Settings.
Tap Calling accounts.
Tap Operator-related settings.
Tap Call forwarding.
2. Divert calls to your voicemail
Tap the indicator next to the required divert type.
Key in +61411000321 and tap the confirm icon.
+61411000321
3. Return to the home screen
Tap the Home key to return to the home screen.