Device Guides
I can't receive messages on my voicemail
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Incoming calls aren't diverted to your voicemail: Divert calls to your voicemail.
List view
1. Find "Call forwarding"
Tap the call icon.
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Tap the menu icon.
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Tap Settings.
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Tap Calling accounts.
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Tap Operator-related settings.
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Tap Call forwarding.
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2. Divert calls to your voicemail
Tap the indicator next to the required divert type.
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Key in +61411000321 and tap the confirm icon.
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+61411000321
3. Return to the home screen
Tap the Home key to return to the home screen.
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