Device Guides
How to
Restoring factory default settings on my mobile phone
Want to restore the factory default settings on your mobile phone? It's easy, but remember all data on your mobile phone will be deleted. Data on your SIM isn't deleted.
List view
1. Find "about"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap ALL SETTINGS.
Tap ALL SETTINGS.
Tap about.
2. Restore factory default settings
Tap reset your phone.
Tap yes to accept.
Tap yes to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your mobile phone and prepare it for use.