Device Guides


I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message centre number is incorrect: Enter the message centre number.

List view

1. Find "Settings"

Slide your finger left starting form the right side of the screen.
Tap Messaging.
Tap the menu icon.
Tap Settings.

2. Saving the message centre number

Tap the field below "SMS centre number (check with service provider before changing)" and key in +61411990001.
+61411990001

3. Return to the home screen

Tap the Home key to return to the home screen.
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