Device Guides

I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the message centre number.

Possible cause 1:

The message centre number is incorrect


Enter the message centre number.

Find "Settings"
Slide your finger left starting form the right side of the screen.
Tap Messaging.
Tap the menu icon.
Tap Settings.
Saving the message centre number
Tap the field below "SMS centre number (check with service provider before changing)" and key in +61411990001.
Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks