Device Guides


I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

Data roaming is turned off: Turn on data roaming.

List view

1. Find "Mobile & SIM"

Slide your finger downwards starting from the top of the screen.
Tap All settings.
Tap Network & wireless.
Tap Mobile & SIM.

2. Turn data roaming on or off

Tap the drop down list below "Data roaming options".
Tap roam to turn on roaming.
Tap don't roam to turn off roaming.

3. Return to the home screen

Tap the Home key to return to the home screen.
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