Device Guides

I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on GPS.

Possible cause 1:

GPS has been turned off


Turn on GPS.

Find "Location"
Slide your finger downwards starting from the top of the screen.
Tap All settings.
Tap Privacy.
Tap Location.
Turn GPS on or off
Tap the indicator below "Location" to turn the function on or off.
If you turn on the function, your mobile phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your mobile phone.
Tap the Home key to return to the home screen.
Turn GPS navigation on or off
Slide your finger left starting form the right side of the screen.
Tap Maps.
Tap the menu icon.
Tap Settings.
Tap the drop down list below "Use location data to improve maps".
Tap the required setting.
Return to the home screen
Tap the Home key to return to the home screen.

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