Device Guides


I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

No connection to a Wi-Fi network is established: Connect to a Wi-Fi network.

List view

1. Find "WiFi"

Slide your finger downwards on the screen.
Tap All settings.
Tap Network & wireless.
Tap WiFi.

2. Turn on Wi-Fi

Tap the indicator below "WiFi networking to turn on the function.

3. Connect to a Wi-Fi network

Tap the required Wi-Fi network.
Tap the field below "Password".
Key in the password for the Wi-Fi network and tap Done.
You can get the password from the network provider or administrator.

4. Return to the home screen

Tap the Home key to return to the home screen.
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