Device Guides


I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Connect to a Wi-Fi network.

Possible cause 2:

No connection to a Wi-Fi network is established

Solution:

Connect to a Wi-Fi network.

Find "WiFi"
Slide your finger downwards on the screen.
Tap All settings.
Tap Network & wireless.
Tap WiFi.
Turn on Wi-Fi
Tap the indicator below "WiFi networking to turn on the function.
Connect to a Wi-Fi network
Tap the required Wi-Fi network.
Tap the field below "Password".
Key in the password for the Wi-Fi network and tap Done.
You can get the password from the network provider or administrator.
Return to the home screen
Tap the Home key to return to the home screen.

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