Device Guides


I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your mobile phone.

Possible cause 1:

There's an error in the operating system on your mobile phone

Solution:

Restart your mobile phone.

Restart your mobile phone
Turn off your mobile phone.
Wait for 10 -15 seconds.
Turn on your mobile phone again.

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