Device Guides

I can't make voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off fixed dialing.

Possible cause 1:

Fixed dialing is turned on


Turn off fixed dialing.

Find "Phone"
Slide your finger downwards starting from the top of the screen.
Tap All settings.
Tap System.
Tap Phone.
Turn fixed dialing on or off
Tap the indicator below "Fixed Dialling (FDN)" to turn fixed dialing on or off.
Key in your PIN2 and tap Enter. The default PIN2 is 0000.
Return to the home screen
Tap the Home key to return to the home screen.

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