Device Guides

Nokia Lumia 930

Change device

Windows Phone 10.0

Change device

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

End running applications.

Step 1 of 3

1. Tap and hold the Return key until a pop-up menu is displayed.

Step 2 of 3

2. Tap the end icon next to the required application.

Step 3 of 3

3. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

There are too many running applications

Solution:

End running applications

Tap and hold the Return key until a pop-up menu is displayed.

Tap the end icon next to the required application.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks