Device Guides

My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There are too many running applications: End running applications.

List view

1. End running applications

Tap and hold the Return key until a pop-up menu is displayed.
Tap the end icon next to the required application.

2. Return to the home screen

Tap the Home key to return to the home screen.
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