Device Guides


My mobile phone doesn't respond

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Restart your mobile phone.

Possible cause 2:

There's an error in the operating system on your mobile phone

Solution:

Restart your mobile phone.

Restart your mobile phone
Turn off your mobile phone.
Wait for 10 -15 seconds.
Turn on your mobile phone again.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks