Device Guides

Nokia Lumia 820

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I can't check my voicemail

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Save the voicemail number or call 321 to listen to your voice messages.

Possible cause 3:

Your voicemail number isn't saved on your mobile phone

Solution:

Save the voicemail number or call 321 to listen to your voice messages.

1. Find "settings"
Slide your finger left on the display.
Tap Phone.
Tap the dots in the bottom right corner of the display.
Tap settings.
2. Choose option
Choose one of the following options:
Turn use of default number on or off, go to 2a.
Save the voicemail number, go to 2b.
3. 2a - Turn use of default number on or off
Tap the indicator next to Use default voicemail number.
Depending on the current setting, use of default number is turned on or off.
4. 2b - Save the voicemail number
Tap the field above Show my caller ID to, and key in +61411000321
5. Exit
Tap the Home key to return to standby mode.

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