Device Guides

Nokia Lumia 820

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How to

Getting started

Basic functions

Calls and contacts

Messaging

Office and leisure

Connectivity

Global online services

Inserting SIM and battery into my mobile phone

Inserting a memory card into my mobile phone

Charging the battery for my mobile phone

Turning my mobile phone on and off

Activating a Microsoft account on my mobile phone

Guide to keys and sockets on my mobile phone

Writing text on my mobile phone

List of display icons

Returning my mobile phone to standby mode

Turning the key lock on my mobile phone on or off

Restarting my mobile phone

Choosing a ringtone for my mobile phone

Choosing a message tone for my mobile phone

Turning silent mode on my mobile phone on or off

Turning vibration on my mobile phone on or off

Setting the ring volume for my mobile phone

Choosing a language for my mobile phone

Setting date and time for my mobile phone

Personalising the phone display for my mobile phone

Turning my mobile phone PIN on or off

Changing my mobile phone PIN

Unblocking your SIM

Turning use of phone lock code on my mobile phone on or off

Changing the phone lock code for my mobile phone

Checking the software version for my mobile phone

Updating the software on my mobile phone

Restoring factory default settings on my mobile phone

Checking SIM lock status for my mobile phone

Choosing a network for my mobile phone

Choosing network mode for my mobile phone

Turning flight mode on my mobile phone on or off

Making a call with my mobile phone

Answering a call on my mobile phone

Making a call with hidden caller identification

Turning call waiting on my mobile phone on or off

Using call waiting on my mobile phone

Turning caller identification on my mobile phone on or off

Diverting calls to another number

Creating a contact for my mobile phone

Copying contacts from social network sites and email accounts

Merging identical contacts on my mobile phone

Copying contacts between my SIM and my mobile phone

Saving my voicemail number

Diverting calls to my voicemail

Calling my voicemail

Cancelling all diverts on my mobile phone

Setting up my mobile phone for SMS

Writing and sending SMS

Reading SMS

Setting up my mobile phone for MMS

Writing and sending MMS

Reading MMS

Setting up my mobile phone for email

Setting up my mobile phone for Exchange email

Deleting an email configuration on my mobile phone

Writing and sending email

Reading email

Downloading and using apps from Marketplace

Using my mobile phone camera

Using the video recorder on my mobile phone

Viewing pictures and video clips on my mobile phone

Sending pictures and video clips from my mobile phone

Transferring pictures and video clips from my mobile phone to my computer

Transferring audio files from my computer to my mobile phone

Using the music player on my mobile phone

Choosing GPS settings on my mobile phone

Using map functions in Nokia Maps

Using the calendar on my mobile phone

Creating a note on my mobile phone

Setting an alarm on my mobile phone

Setting up my mobile phone for internet

Using my browser

Clearing browser data on my mobile phone

Turning Wi-Fi on my mobile phone on or off

Connecting my mobile phone to Wi-Fi network

Using my mobile phone as Wi-Fi Hotspot

Turning Bluetooth on my mobile phone on or off

Pairing Bluetooth devices

Turning NFC on my mobile phone on or off

Reading NFC tags on my mobile phone

Transferring files using NFC

Activating or deactivating data connections on my mobile phone

Turning data roaming on my mobile phone on or off

Installing Facebook on my mobile phone

Using Facebook on my mobile phone

Installing Twitter on my mobile phone

Using Twitter on my mobile phone

Using Gmail on my mobile phone

Installing YouTube on my mobile phone

Using YouTube on my mobile phone

Troubleshoot

Before you start this troubleshooting guide, you need to check one important thing: have you restarted your device?

Basic functions and settings

Calls and voicemail

SMS, MMS and email

Entertainment and internet

Connection to other devices

I can't turn on my mobile phone

My mobile phone doesn't ring when receiving calls

My mobile phone doesn't play a message tone when I receive a message

My mobile phone's touch screen doesn't work

My mobile phone is slow

My mobile phone's battery life is short

I can't make voice calls

I can't receive any calls

I can't receive messages on my voicemail

I can't check my voicemail

I can't send and receive SMS

I can't send and receive MMS

I can't send and receive email

I can't use GPS navigation

I can't access the internet

I can't take pictures using the camera

I can't play music

I can't install an app

I can't use one of my apps

I can't use my mobile phone as a Wi-Fi Hotspot

I can't connect to another Bluetooth device

Another Bluetooth device can't connect to my mobile phone

I can't use Wi-Fi

Using apps on your Lumia 820

Using apps

Facebook

Installing Facebook on my mobile phone Using Facebook on my mobile phone

Twitter

Installing Twitter on my mobile phone Using Twitter on my mobile phone

Gmail

Using Gmail on my mobile phone

YouTube

Installing YouTube on my mobile phone Using YouTube on my mobile phone

Specs

Dimensions (LxWxH)

123.8 x 68.5 x 9.9 mm

Weight

160 g

Colour display

16 million colours

Resolution

480 x 800 pixels

Touch screen

Yes

Talk time

Up to 14 hours

Stand-by time

Up to 14 days

Load all specs

Nokia Lumia 820

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