Device Guides

Nokia Lumia 635

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on mobile data.

Possible cause 4:

Mobile data is turned off on your mobile phone

Solution:

Turn on mobile data.

1. Find "mobile+SIM"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap ALL SETTINGS.
Tap mobile+SIM.
2. Turn mobile data on or off
Tap the indicator next to "Data connection" to turn the function on or off.
3. Return to the home screen
Tap the home icon to return to the home screen.

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