Device Guides

Nokia Lumia 635

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap ALL SETTINGS.

Tap location.

Tap the indicator next to "Location services" to turn the function on or off.

Tap the return icon.

Slide your finger left on the display to find applications.

Tap maps.

Tap the indicator next to "Use my location" to turn the function on or off.

Tap the home icon to return to the home screen.

Step 1 of 8

Slide your finger down the display starting from the top edge of your mobile phone.Tap ALL SETTINGS.

Step 2 of 8

Tap location.

Step 3 of 8

Tap the indicator next to "Location services" to turn the function on or off.

Step 4 of 8

Tap the return icon.

Step 5 of 8

Slide your finger left on the display to find applications.

Step 6 of 8

Tap maps.

Step 7 of 8

Tap the indicator next to "Use my location" to turn the function on or off.

Step 8 of 8

Tap the home icon to return to the home screen.

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